Resolved -
Connectivity and services have now been restored in all affected areas.
Mar 5, 20:04 CET
Monitoring -
Out technicians already located the incident and partially fixed the fibre installation. Only remaining Castle Road and part of Main Street.
Mar 5, 19:54 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 5, 16:52 CET
Investigating -
Dear Customer,
We are currently experiencing a service outage. Our technicians are working to resolve the issue as quickly as possible.
The following areas are currently affected:
Ramilles House
Warspite House
Malaya House
Gardiners Road
Main Street
Europa Road
Hargraves Ramp
Trafalgar House
Kings Yard Lane
St Jagos Estate
Moorish Castle
Alameda Estate
Gardiners View
Rock Gardens
Capilano House
St Mary School
Castle Road
We apologise for the inconvenience and appreciate your patience while we work to restore the service.
Mar 5, 15:55 CET
Completed -
The scheduled maintenance has been completed.
Mar 5, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 01:00 CET
Scheduled -
Dear Customers,
GibFibre will be performing maintenance to enhance the quality of our services. During this time, some service disruptions may occur in the affected areas. Please do not turn off your router during this maintenance window. We apologise for any inconvenience and appreciate your understanding.