All Systems Operational
Business Services Operational
Internet Operational
IP Access Operational
IP Transit Operational
Metro Ethernet Operational
Voice Operational
Cloud SIP Operational
SIP Trunk Operational
TV Operational
Residential Services Operational
Internet Operational
Smart DNS Operational
Voice Operational
TV Operational
TV on the Go Operational
GIBFIBRE.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024
Customer Portal
Resolved - This incident has been resolved.
May 2, 16:28 CEST
Investigating - We are currently investigating a problem with clients unable to access the Customer Portal. Our systems team is currently investigating the issue.
May 2, 10:19 CEST
Voice - International calls not working
Resolved - This incident has been resolved.
May 2, 10:18 CEST
Investigating - We are currently investigation an issue concerning clients not being able to make International Calls. Our Voice team is currently investigating the problem.
May 2, 09:07 CEST
May 1, 2024
Power shutdown affected Internet access
Resolved - This incident has been resolved.
May 1, 19:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 1, 17:35 CEST
Update - TV systems online.
May 1, 16:47 CEST
Update - We are continuing to work on a fix for this issue.
May 1, 16:28 CEST
Identified - The issue has been identified and a fix is being implemented.
May 1, 16:17 CEST
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
VOICE Services - International call Issues
Resolved - This incident has been resolved.
Apr 25, 11:37 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 11:09 CEST
Update - We are continuing to investigate this issue.
Apr 25, 10:55 CEST
Investigating - We are currently investigating an issue pertaining to not being able to make international calls from our landlines. Our VOIP team is investigating the problem.
Apr 25, 10:39 CEST
Apr 24, 2024
Voice Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 13:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:00 CEST
Scheduled - Planned Maintenance - 24/04/2024

Work Order Number: GIB2024/2404

Start time: 01:00 CET 24.04.2024
End time: 02:00 CET 24.04.2024
Duration: 1 hour.

Affected Services: VOICE Services

Dear Clients,

Gibfibre would like to inform you that a planned maintenance is scheduled for 24/04/24 01:00 - 02:00.

This maintenance will help further improve our VOICE services. It will only affect VOICE services.

We apologise for any inconvenience this may cause and appreciate your understanding, if you have any issues or need to know more please do not hesitate to get in touch with us.

Kind Regards

Gibfibre Team.
Apr 23, 11:57 CEST
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