A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2026 - 12:08 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 23, 2026 - 11:50 CET
Investigating
Dear Customers,
We are currently experiencing an issue affecting calls to our offices. You may be able to hear us, but we are unable to hear you, or calls may be intermittent. Our team is actively investigating the problem.
We apologise for the inconvenience.
Posted Mar 23, 2026 - 11:50 CET
This incident affected: Residential Services (Voice) and Business Services (Voice, Cloud SIP, SIP Trunk).