Residential services outage (Willis's Passage/Road, Arengos Garden, Paradise Ramp)

Incident Report for GIBFIBRE

Resolved

This incident has been resolved.

Posted Oct 25, 2024 - 18:11 CEST

Update

We continue our efforts to restore remaining faults on Willis' Passage and Palace Gulley

Posted Oct 25, 2024 - 07:54 CEST

Update

Paradise Ramp and Arengos Garden fully recovered.
Remaining residentials connections in Willis´s Passage/Road will be completed ASAP.

Posted Oct 25, 2024 - 03:37 CEST

Monitoring

Arengos Garden services recovered. Willis's Passage/Road services partially fixed. Technicians works still in progress.

Posted Oct 25, 2024 - 03:29 CEST

Identified

The location of the problem has already been found and is being fixed by the technicians.

Posted Oct 25, 2024 - 01:11 CEST

Investigating

Our technicians are already in place looking for the issue.

Posted Oct 24, 2024 - 21:21 CEST

This incident affected: Residential Services (Internet, Voice, TV).